The only industry is extremely focused on sales and lead generation (which don’t get me wrong it is important) but we forget about the customer experience once they sign on - hence why I’ve created this masterclass.
The White Glove Service Masterclass is designed for those who are not only looking to elevate their brand in 2021 but who are looking to become known for delivering the highest quality of service to their clients and customers.
I saw a gap in the industry when it came to the client experience. Everyone was speaking and teaching about lead generation (which don’t get me wrong is important but there was a gap when it came to the client experience and White Glove Service. Well that’s not happening here.
During this recorded 90 minutes masterclass we dive deep into the importance to White Glove Service, how to properly analyse your customer journey and how to create, strategize and deliver exceptional service so you start to become known as a luxury brand in your industry.
You’ll receive high quality training and instruction from me as well as a detailed outline for how to develop a customer experience strategy so your brand can hit new strides in 2021.
• A 90 minutes recording of the White Glove Service Masterclass lecture (Q & A included)
• Downloadable workbook
• FREE templates & resources including onboarding & offboarding email templates.
I love the work that I do so much, I transitioned out of my high profile role as Director of Marketing to fulfill my purpose of serving other entrepreneurs. I’m used to managing multi million dollar marketing campaigns, leading a team and producing results. Now, I help entrepreneurs get the same impact without spending millions to market their businesses. I am your trusted advisor, seasoned marketing partner and built-in CMO whose main mission is to help you and your business THRIVE. I've helped luxury brands like yours from around the globe elevate their client experience and in return, increase their profits.
One of the biggest pieces you’ll find walking away from this masterclass is the knowledge of how to elevate our brand through Whit Glove Service. You will know how to develop the right strategies to make your client experience seamless, thorough & successful. You will have an in depth knowledge of where to find the bumps before they happen. How to problem solve and how to solidify customer retention.